You are not required to use the dealership to keep your new-car warranty. You are required to have the service done to the manufacturer's schedule, properly, with the right parts — which is what we do.
Under Australian Consumer Law, a manufacturer cannot void your new-vehicle warranty simply because an independent workshop carried out the servicing. What is required is that the service follows the manufacturer's schedule, uses parts and fluids meeting their specification, and is properly documented.
So if you have been told servicing must happen at the dealer to keep the warranty, that is not how it works. Keep your records, have the book stamped, and your position is protected.
The charging system. Plenty of services test the battery. Fewer test the alternator output and the system's ability to actually recharge under load. A battery that keeps failing is often a charging fault, and replacing batteries does not fix it.
Air conditioning performance. AC deteriorates slowly, so you notice it on the first genuinely hot day — which is also the week every workshop in Perth is booked out. A vent temperature check at service time is a few minutes and tells you whether you have a summer coming.
We quote after we have looked at the vehicle, because an honest number needs the actual fault rather than a description of it. What moves the price on this kind of work:
You get the number before the work starts, and nothing extra happens without you approving it first.
Workmanship and parts are covered. The specific period depends on the job and on the part supplier's own warranty, so the terms that apply to your repair are set out on your invoice — ask us to walk you through them before you approve the work if you would like it clear up front.
This sits alongside your rights under Australian Consumer Law, which apply regardless of what any warranty document says.
Yes. Under Australian Consumer Law your new-vehicle warranty is not voided by using an independent workshop, as long as the service follows the manufacturer's schedule and uses parts and fluids of the correct specification. We service to the schedule, stamp the book and keep the records.
Not when it is done correctly and documented. The requirement is the standard of the work and the specification of the parts, not the identity of the workshop.
Yes, and the service is recorded so your history stays complete.
We use parts and fluids meeting the manufacturer's specification, which is what protects your warranty. Where genuine is the right choice for a component we will say so; where a quality equivalent meets spec we will tell you that too, and the choice is yours.
Follow the interval in your logbook, which is set by distance or time, whichever comes first. Vehicles doing lots of short trips, towing, or carrying constant load often warrant tighter intervals than the book minimum.
Areas we service: Malaga · Morley · Ballajura · Wangara · Bayswater · Midland · Guildford · Ellenbrook · Bassendean · Perth and the wider Perth metropolitan area.
Tell us what the vehicle is doing and we will diagnose it properly. You get the price before the work starts.